FAQ

What does RTS mean?

RTS is the abbreviation for the term 'Ready to Ship' meaning the items have been completed and are ready for shipment. Typically, these items ship within 3-5 business days not including any weekend's or holidays.

What does TAT mean?

TAT is the short way of saying processing time, or Turnaround Time. 

What does Made to Order Mean?

Made to Order is the term used when an item is not ready to ship and still has to be made and completed for shipment. This can usually take up to 14 business days depending on the current workload.

What are considered Business Days, Holidays, Weekends?

Business Hours: Mon-Fri

Weekends: Sat + Sun

Holidays are considered Federal Holidays in which mail carriers do not pick up/deliver.